Xactly is a cloud-based platform focused on sales performance and incentive compensation management. It enables organizations to create, manage, and automate incentive plans, track sales performance metrics, and analyze compensation data. Xactly supports various functions such as commission tracking, quota management, and forecasting, making it an essential tool for sales teams and incentive management. Its integration capabilities allow seamless connectivity with CRMs, ERP systems, and other tools to optimize and streamline workflows.

Business use cases

Automating Incentive Compensation Calculations

Frends can integrate Xactly with CRM systems like Salesforce or HubSpot to automate incentive calculations. For instance, when a sales deal is closed in the CRM, Frends can automatically transfer the data to Xactly, calculate the corresponding commission, and notify the salesperson. This eliminates manual calculations and ensures timely payouts to motivate sales teams.

Synchronizing Employee Data Across Systems

Frends can connect Xactly to an HR system like Workday or BambooHR to ensure that employee data is always current. For example, when new hires, promotions, or terminations are updated in the HR system, Frends can automatically sync this data with Xactly to adjust compensation plans or deactivate commission eligibility for departed employees.

Enhancing Sales Performance Reporting

By integrating Xactly with business intelligence (BI) tools like Tableau, Power BI, or Google Data Studio, Frends can automate the generation of performance reports. For example, data on individual and team performance extracted from Xactly can be visualized in BI dashboards, allowing managers to identify trends, evaluate effectiveness, and adjust incentive plans as necessary.

Streamlining the Quota Management Process

Frends can integrate Xactly with financial and ERP systems to simplify quota management. For instance, quota targets from financial forecasts can be automatically pushed to Xactly via Frends. Updates to quotas can also be reflected in other interconnected systems to ensure alignment across departments.

Automating Bonus and Commission Payouts

Frends can connect Xactly with payroll systems like ADP, Gusto, or SAP for seamless bonus and commission payouts. Once incentives are approved in Xactly, Frends can send the payment details directly to the payroll system, ensuring that employees receive their earnings on time, with complete accuracy.

Managing Territory Alignments

Frends can integrate Xactly with tools that handle territory planning and assignment. For example, if a sales territory is updated in a CRM or sales management tool, Frends can ensure the corresponding territory aligns with Xactly's compensation system, avoiding misalignments and ensuring accurate crediting of sales performance.

Improving Incentive Plan Communication

Frends can connect Xactly with communication platforms like Slack or Microsoft Teams to inform sales teams about their progress in real time. For example, when commissions are calculated or targets are achieved, Frends can trigger notifications via Slack or Teams, ensuring clear and immediate communication of incentive outcomes.

Enhancing Forecast Accuracy

By integrating Xactly with CRM or ERP tools using Frends, organizations can improve sales forecasting. For example, revenue forecasts from CRM deal pipelines can be automatically linked to Xactly's historical compensation data, allowing better prediction of sales commission payouts and overall team performance.

Ensuring Compliance with Incentive Regulations

Frends can integrate Xactly with compliance tools to monitor incentive payments and meet regulatory requirements. For instance, automated workflows can log transactions, validate them against compensation policies, and flag any anomalies or violations to ensure transparency and compliance.

Automating Audit and Reporting Workflows

Frends can manage the transfer of Xactly data to auditing platforms or secure storage for reporting purposes. For example, all historical compensation transactions can be periodically extracted from Xactly and archived in a secure repository, ensuring audit readiness and regulatory compliance.

Simplifying Incentive Approvals

Frends can integrate Xactly with approval systems or email platforms to automate incentive approval processes. For instance, if a custom payout requires managerial approval, Frends can route the request to the appropriate person, collect the decision, and update Xactly accordingly, reducing delays and enhancing workflow efficiency.

Personalizing Incentive Plans

Frends can connect Xactly with analytics tools and personalization engines to offer tailored incentive plans to sales reps. For example, sales rep performance data can be analyzed using AI tools and synced back to Xactly via Frends, ensuring that incentive structures align with individual and team goals effectively.

Monitoring and Enhancing Customer Retention

For sales teams focusing on customer retention, Frends can integrate Xactly with CRM and customer success platforms to incentivize renewals. For instance, when an existing customer renews, Frends can transfer the retention data to Xactly for automatic commission calculation while updating rewards for the retention-focused team.

Supporting Multi-Country Compensation Compliance

Frends can facilitate global incentive programs by integrating Xactly with international payroll, tax, or compliance systems. For example, compensation payments generated in Xactly for sales reps in multiple countries can be adjusted based on local tax regulations via Frends workflows, ensuring global alignment with local compliance structures.

Automating Education and Certification Incentives

Frends can connect Xactly with learning management systems (LMS) like Cornerstone or Docebo to incentivize skill-building. For example, when a sales rep completes a certification course, Frends can trigger an update to Xactly to assign training bonuses, aligning professional development with organizational goals.