TwoCheckout (now Verifone) is a global payment processing platform that enables businesses to accept payments online. It supports multiple payment methods, including credit cards, debit cards, PayPal, and localized payment options, making it ideal for eCommerce businesses, SaaS companies, and digital marketplaces. With features like recurring billing, subscription management, fraud prevention, and analytics, TwoCheckout provides a comprehensive solution for managing payments and enhancing customer experiences. Its flexibility and robust API make it easy to integrate with other platforms and systems.

Frends can integrate with TwoCheckout to automate payment workflows, synchronize data with other systems, and streamline financial operations. By combining Frends with TwoCheckout, businesses can ensure efficient payment processing, accurate data synchronization, and an optimized financial workflow.

Business use cases

Automated Payment Processing

Frends can integrate TwoCheckout with eCommerce platforms like Shopify, WooCommerce, or Magento to automate payment workflows. For instance, when a customer completes a purchase in an online store, Frends can handle the communication with TwoCheckout for payment authorization and update the order status in the eCommerce platform.

Subscription Billing Management

Frends can synchronize TwoCheckout’s recurring billing data with subscription management systems or CRMs like Salesforce or HubSpot. For example, when a new recurring payment starts in TwoCheckout, Frends can automatically update the customer record in a CRM and trigger follow-up actions such as sending a welcome email or notifying the support team.

Fraud Detection and Prevention

Frends can enhance fraud prevention workflows by integrating TwoCheckout’s fraud detection data with analytics or alerting platforms. For example, when TwoCheckout flags a transaction as suspicious, Frends can notify the fraud management team via email or Slack and create an incident in an ITSM platform like ServiceNow for further investigation.

Multi-Currency Payment Reconciliation

Frends can automate the reconciliation of multi-currency payments processed through TwoCheckout. For example, Frends can fetch transaction records, convert them into the organization’s base currency using exchange rate APIs, and sync the reconciled data to accounting platforms like QuickBooks or NetSuite.

Integration with ERP Systems

Frends can connect TwoCheckout with ERP systems like SAP or Microsoft Dynamics to automate financial and inventory workflows. For example, when a payment is received through TwoCheckout, Frends can update the corresponding sales order in the ERP system, mark it as paid, and trigger inventory updates if necessary.

Customer Support Integration

Frends can synchronize transaction data from TwoCheckout with customer support platforms like Zendesk or Freshdesk. For instance, when a customer reports an issue with their payment, Frends can retrieve the relevant transaction details and log them in the support ticket for quick resolution by the support team.

Real-Time Payment Status Updates

Frends can provide real-time payment status updates by integrating TwoCheckout with collaboration tools like Microsoft Teams or Slack. For example, whenever a high-value transaction is successful, Frends can send a notification to the finance team in their preferred collaboration channel.

Tax Calculation and Reporting

Frends can integrate TwoCheckout with tax compliance tools like Avalara or Vertex to automate tax workflows. For example, when a transaction is processed in TwoCheckout, Frends can calculate applicable taxes using a third-party tax calculation API and update financial records in real time.

Integration with BI and Analytics Tools

Frends can pull transaction data from TwoCheckout and feed it into business intelligence (BI) platforms like Tableau, Power BI, or Google Data Studio. For example, Frends can aggregate sales data, visualize key metrics (such as total revenue and conversion rates), and provide actionable insights for business decision-making.

Recurring Payment Notifications

Frends can automate notifications related to recurring payments by integrating TwoCheckout with email marketing platforms like Mailchimp or SendGrid. For example, Frends can send automated reminders to customers ahead of subscription renewals or notify them of successful payments.

Refund and Dispute Management

Frends can streamline refund workflows by integrating TwoCheckout with accounting and CRM platforms. For example, when a refund request is processed in TwoCheckout, Frends can update the CRM, notify the customer via email, and reconcile the refund in the accounting system automatically.

Integration with Marketing Automation

Frends can connect TwoCheckout with marketing automation tools like HubSpot or Marketo. For instance, when a new payment is processed, Frends can trigger workflows to add the customer to a specific marketing campaign, such as upselling or loyalty rewards programs.

Invoice Generation and Management

Frends can automate invoice workflows by integrating TwoCheckout with invoicing platforms like Xero or Zoho Invoice. For instance, when a payment is completed in TwoCheckout, Frends can generate a detailed invoice in the invoicing tool and email it to the customer.

Financial Reporting and Audit Trails

Frends can help businesses automate financial reporting by consolidating transaction records from TwoCheckout with data from other payment gateways or financial systems. For example, Frends can generate audit-ready reports summarizing revenue, transactions, and refunds for a specific period.

SMS Payment Alerts

Frends can integrate TwoCheckout with SMS platforms like Twilio to notify customers about payment statuses. For example, Frends can send SMS confirmations for successful transactions, subscription renewals, or failed payments, keeping customers informed and improving user experience.

Automated Chargeback Workflows

Frends can streamline chargeback handling by integrating TwoCheckout with customer service and financial systems. For instance, when a chargeback is registered in TwoCheckout, Frends can update the customer service platform with relevant details and notify the finance team to take necessary actions.

Compliance and Secure Data Handling

Frends can help businesses with PCI DSS-compliant workflows by ensuring secure handling of transaction data between TwoCheckout and connected systems. For example, Frends can securely retrieve payment details and store them in encrypted databases or pass them through token-based systems for processing.

Customer Loyalty and Rewards Programs

Frends can integrate TwoCheckout with loyalty platforms to automate rewards tracking. For example, when customers make purchases through TwoCheckout, Frends can log the transaction into a loyalty program and update customers' reward points automatically.

By integrating TwoCheckout with enterprise systems using Frends, businesses can optimize their payment processes, ensure seamless data flows, and improve overall customer experience. Frends enhances the functionality of TwoCheckout by automating end-to-end payment workflows and enabling smooth integrations with various business platforms.