RegOnline® by Lanyon

RegOnline® by Lanyon (part of Cvent) is an event management tool designed to help organizations streamline the process of planning, managing, and executing events. It provides features like online registration, attendee tracking, payment processing, email communication, and reporting, making it ideal for organizing conferences, webinars, and various corporate events. The platform integrates with other tools for marketing, CRM, and financial management, enabling businesses to automate workflows and improve attendee experiences.

Frends can enhance the capabilities of RegOnline by integrating it with other enterprise systems to automate attendee management, synchronize event-related data, and improve operational efficiency. By connecting RegOnline with marketing platforms, CRMs, accounting software, and other tools, Frends ensures seamless data flow across your business ecosystem, reducing manual effort and improving event ROI.

Business Use Cases

Automate Attendee Registration Data Integration

Frends can synchronize attendee data from RegOnline with CRM systems like Salesforce, Microsoft Dynamics, or HubSpot. For example, when an attendee registers for an event via RegOnline, Frends can ensure the registration details, such as contact information and event preferences, are automatically added to the CRM. This helps you keep your attendee data consolidated and up-to-date across platforms.

Automate Post-Event Communications

Frends can integrate RegOnline with email marketing platforms such as Mailchimp or Constant Contact to automate attendee follow-ups. For example, after an event, attendees can be automatically added to marketing campaigns triggered through Frends, ensuring they receive event materials, surveys, or personalized thank-you emails promptly.

Streamline Payment Processing

Frends can connect RegOnline’s payment systems with financial tools like QuickBooks or Xero to automate payment tracking and reconciliation. For example, when attendees pay for their registration through RegOnline, Frends can transfer payment details to your financial system to update invoices and record the transaction in real-time.

Integrate with Event Marketing Platforms

Frends can connect RegOnline with event marketing tools like Marketo or Pardot to streamline lead generation and follow-ups. For instance, when someone registers for an event or shows interest via RegOnline, Frends can sync the attendee or lead’s information to the marketing platform to trigger related email campaigns or track interaction history.

Automate Attendance Reporting

Frends can help automate the extraction of attendance data from RegOnline and feed it into reporting tools such as Power BI, Tableau, or Excel. For example, at the end of an event, Frends can compile datasets such as registration counts, no-shows, and attendee feedback to generate real-time reports for stakeholders.

Sync Event Data with HR and Training Systems

Frends can integrate RegOnline with HR or learning management systems (LMS) to simplify event participation tracking, especially for training or internal company events. For example, when employees attend a training webinar registered via RegOnline, Frends can collect attendance data and update their training records in your HR system or LMS.

Manage On-Site Check-In Systems

For events requiring on-site check-ins, Frends can integrate RegOnline with on-site registration systems or badge printing solutions. For instance, attendee data captured via RegOnline can be synced with on-site tools via Frends to speed up check-ins and ensure accurate attendee tracking throughout the event lifecycle.

Enable Multi-Channel Communication

Frends can connect RegOnline with communication tools like Microsoft Teams or Slack to notify stakeholders in real-time about event updates. For example, Frends can trigger notifications when the number of registrations hits specific thresholds or when attendees submit questions during registration.

Automate Surveys and Feedback Collection

Frends can connect RegOnline with survey tools like SurveyMonkey or Google Forms to collect attendee feedback automatically. For example, when an event concludes, Frends can trigger a feedback survey email to attendees registered via RegOnline and sync responses back into analytics tools or CRMs for future reference.

Integrate Vendor Management Workflows

Frends can integrate RegOnline with vendor or procurement systems to simplify vendor onboarding and management for events. For example, vendor bookings or purchase orders created in RegOnline can automatically trigger workflows in ERP systems like SAP, ensuring a seamless procurement process connected to the event lifecycle.

Ensure Compliance and Reporting

Frends can automate the transfer of attendee payment or registration data from RegOnline to a compliance system to meet regulatory reporting requirements, such as GDPR compliance for attendee data. Frends ensures all necessary data is logged and archived for audits without manual errors.

By integrating RegOnline® by Lanyon with Frends, organizations can automate event-related workflows, facilitate seamless data exchange across systems, and enhance both operational efficiency and attendee experiences. From event registration to post-event insights, Frends helps organizations focus on providing exceptional events while automating the mundane tasks behind the scenes.