Knack is a no-code platform for building custom databases and web applications. It simplifies the process of creating apps to organize, manage, and share data while providing tools for workflows, reporting, and integrations. Organizations use Knack for a wide range of applications, including inventory tracking, project management, and customer portals. By integrating Knack with Frends iPaaS, businesses can automate workflows, synchronize Knack data with other platforms, and create seamless connectivity between custom apps and enterprise systems.

Business use cases

Automated data synchronization with ERP and CRM systems

Frends workflows can integrate Knack with ERP platforms like SAP, Microsoft Dynamics, or NetSuite and CRM tools like Salesforce or HubSpot. For example, when a new customer is added to Knack, Frends can automatically update the corresponding record in the CRM or ERP system, ensuring consistent and accurate data across platforms.

Lead management and sales tracking

Frends can integrate Knack with marketing platforms like Mailchimp, Marketo, or ActiveCampaign to enhance customer engagement workflows. For example, when a new lead is added to Knack through a custom form, Frends can trigger a sequence in Mailchimp that sends automated emails, adds them to a sales funnel, and updates contact records dynamically.

Inventory management and real-time stock updates

Knack applications for inventory tracking can be integrated with e-commerce platforms like Shopify, WooCommerce, or Magento using Frends. For instance, when inventory levels are updated in Knack, Frends workflows can synchronize the changes with all connected e-commerce systems in real time to prevent stock discrepancies.

Integration with Google Sheets for reporting

Frends workflows can connect Knack with Google Sheets to automate reporting needs. For example, Frends can pull data from Knack databases periodically and populate Google Sheets, keeping sales, inventory, or employee performance reports up to date and ready for management review.

Real-time notifications for operational updates

Frends workflows can send real-time notifications to platforms like Slack, Microsoft Teams, or email when specific conditions are met in Knack. For instance, if a customer submits a support query through Knack, Frends can notify the support team in Slack with the customer details and create an actionable response workflow.

Data integration for project management

Organizations using Knack for project tracking can integrate it with project management tools like Trello, Asana, or Jira using Frends workflows. For example, when a new task or milestone is created in Knack, Frends can sync the data to Asana, ensuring that project teams work with a unified toolset.

Automated compliance and data archiving

Frends can automate GDPR-compliant data workflows by securely archiving Knack records. For example, Frends can periodically extract old records from Knack databases, encrypt the data, and store it in systems like AWS S3, Azure Blob Storage, or Google Cloud Storage based on data retention and compliance policies.

Event registration and attendee tracking

Frends can integrate Knack applications for event management with platforms like Eventbrite, Zoom, or GoToWebinar. For instance, when an attendee registers through a Knack form, Frends workflows can sync the data with webinar platforms and generate attendee lists for event organizers.

SLA monitoring and escalation workflows

Frends can extend Knack with custom SLA monitoring workflows for service delivery. For example, if a task or ticket in Knack exceeds its SLA threshold, Frends workflows can automatically alert management via email or Teams and escalate the task to the next level for priority handling.

Integration with accounting systems

Knack applications for order or invoice management can be connected to accounting software like QuickBooks, Xero, or Freshbooks using Frends workflows. For example, when a new invoice is created in Knack, Frends can automatically transfer the invoice details to QuickBooks for processing, ensuring financial data remains consistent across systems.

Integration with e-commerce platforms

Frends can integrate Knack with e-commerce platforms like Shopify, WooCommerce, or Magento to support automation workflows. For instance, when an order is placed through an online store, Frends workflows can create a record in Knack to track the order's status and link it to associated customer information.

Automated customer feedback collection

Frends workflows can integrate Knack with survey tools like Google Forms, SurveyMonkey, or Typeform to automate feedback collection. For example, after a customer interaction or service delivery, Frends can send a survey invitation and store the collected feedback in Knack for future analysis.

Dynamic dashboards and analytics

Frends workflows can enhance Knack's reporting by integrating it with analytics platforms like Tableau, Power BI, or Google Data Studio. For example, Frends can automate data extraction from Knack, aggregate metrics like sales performance or support ticket resolution times, and feed them into advanced analytics dashboards.

Simplified employee onboarding processes

Organizations using Knack for HR workflows can integrate it with HR platforms like BambooHR, Workday, or SAP SuccessFactors using Frends workflows. For example, when a new hire is added to a Knack HR application, Frends can automate the creation of accounts and grant the required access in connected systems.

Service scheduling and resource allocation

Knack-based applications for service appointment scheduling can integrate with tools like Google Calendar or Outlook using Frends workflows. For instance, when a service is scheduled in Knack, Frends can automatically create calendar events for all participants and send notifications with appointment details.

Integration with marketing platforms for campaign execution

Frends workflows can dynamically connect Knack databases with marketing tools like HubSpot, Mailchimp, or Marketo. For example, when customer data is updated in Knack, Frends workflows can segment customers into marketing lists for email and SMS campaigns tailored to their preferences.

IoT device data integration

Knack can serve as a lightweight database for IoT applications, with Frends enabling integration with IoT platforms like AWS IoT Core or Azure IoT Hub. For instance, Frends can pull IoT telemetry data into Knack from sensors, devices, or equipment for centralized monitoring and insights.

Volunteer and donor management for nonprofits

Nonprofits can integrate Knack with fundraising platforms like Funraise or Blackbaud using Frends workflows. For example, when a new donation is registered through a Knack application, Frends can update the donor's profile, trigger a thank-you email, and log the donation in the fundraising platform for tax or compliance records.

IT asset and incident management

Knack-based IT service apps can integrate with tools like ServiceNow, Freshservice, or Jira Service Desk using Frends workflows. For example, when an incident is logged in Knack, Frends can automatically create a ticket in the ITSM platform, assign it to the right team, and synchronize updates between tools.

Lead scoring for sales pipelines

Frends workflows can enhance Knack's lead management by integrating it with platforms like Salesforce or HubSpot for lead scoring. For instance, Frends can calculate lead scores based on interactions logged in Knack and prioritize the sales pipeline for more profitable leads.

Multi-platform digital asset management

For teams using Knack to track files and assets, Frends workflows can connect Knack with cloud storage systems like Google Drive, Dropbox, or SharePoint. For example, Frends can automate file uploads from Knack to designated cloud folders while maintaining metadata and security settings.