JumpCloud is a cloud-based directory platform that provides an all-in-one solution for managing users, devices, and IT resources. Acting as a Directory-as-a-Service (DaaS), JumpCloud enables organizations to centralize identity and access management (IAM), directory services, multi-factor authentication (MFA), single sign-on (SSO), and device management across cloud and on-premises environments. By integrating JumpCloud with Frends iPaaS, businesses can automate user onboarding, synchronization, and security workflows while ensuring seamless communication between identity management, IT systems, and business tools.

Business use cases

User provisioning and deprovisioning automation

Frends can integrate JumpCloud with HR systems like Workday, BambooHR, or SAP SuccessFactors to automate user lifecycle management. For example, when a new employee is added to the HR system, Frends workflows can create a corresponding user account in JumpCloud, assign appropriate roles, and provision access to required applications. Similarly, when an employee leaves, Frends can revoke their access automatically.

Integration with single sign-on (SSO) platforms

JumpCloud supports SSO for managing seamless access to applications. Frends can integrate JumpCloud with SSO platforms like Okta, Auth0, or Azure AD to ensure consistent identity management. For example, Frends workflows can dynamically synchronize application access policies between platforms, ensuring users have access to enterprise applications via secure SSO authentication.

Multi-factor authentication (MFA) policy enforcement

JumpCloud includes MFA capabilities to secure user access. Frends workflows can enforce MFA policies by synchronizing device or user data across systems. For example, if a device becomes compromised according to an endpoint management system, Frends can update JumpCloud to require additional MFA steps for affected users or block device access altogether.

Cross-platform directory synchronization

For organizations using multiple directory platforms, Frends workflows can synchronize JumpCloud with systems like Microsoft Active Directory (AD), Azure AD, or Google Workspace Directory. For instance, when a change is made to a user profile in JumpCloud (e.g., a new email address or role), Frends can ensure that the change is propagated to all connected directory services.

Group and role management

Management of user roles and groups can be automated with Frends workflows. For example, when an IT administrator assigns a user to a specific group in a system like Salesforce or Google Workspace, Frends can update corresponding roles in JumpCloud. Additionally, Frends can dynamically update groups in JumpCloud based on new datasets or policies.

Secure onboarding of contractors and vendors

Organizations often need to provision temporary access for contractors or vendors. Frends workflows can integrate JumpCloud with identity verification platforms or onboarding systems to streamline this process. For example, contractors added to a vendor management system can be automatically provisioned with JumpCloud accounts, assigned limited roles, and granted time-restricted access.

Real-time user activity logging and monitoring

Frends can enhance JumpCloud’s monitoring capabilities by integrating with security information and event management (SIEM) platforms like Splunk, Datadog, or Graylog. For example, Frends workflows can push JumpCloud authentication logs to a SIEM platform for real-time anomaly detection and long-term security audits.

Device onboarding and management

Frends can integrate JumpCloud with device management platforms like Intune, Jamf, or other mobile device management (MDM) solutions. For example, when a new device is registered in JumpCloud, Frends can automatically apply predefined security policies, install required software, and log the device in the MDM system.

GDPR and compliance workflows

To comply with GDPR or other privacy regulations, Frends workflows can automate data handling policies in JumpCloud. For example, Frends can identify users flagged for data deletion requests and automatically remove or anonymize their personal information across connected systems, ensuring compliance.

Password policy synchronization

Frends can enforce password management best practices by integrating JumpCloud with tools like LastPass, 1Password, or native password managers used by employees. For example, if password updates are required in JumpCloud for security reasons, Frends can synchronize password policies across all password management tools to ensure consistency.

Enhanced security for shared accounts

Shared accounts across departments or systems can be challenging to manage securely. Frends workflows can integrate JumpCloud with privileged access management (PAM) tools like CyberArk or BeyondTrust. For example, Frends can automate JumpCloud group memberships for shared accounts and apply stricter access controls based on business requirements.

Integration with ticketing systems for IT support

Frends can connect JumpCloud with IT service management tools like Jira Service Desk, ServiceNow, or Freshservice to streamline support ticket workflows. For example, when a ticket is submitted to disable a compromised account, Frends workflows can instantly disable the associated user in JumpCloud and log the resolution status in the ticketing system.

Employee offboarding workflows

When employees leave an organization, it is critical to ensure their access to sensitive systems is revoked. Frends workflows can orchestrate offboarding by integrating JumpCloud with HR systems and other applications. For instance, when an employee is marked as "Terminated" in the HR system, Frends can automatically deactivate their JumpCloud account, revoke group memberships, and notify IT administrators.

Conditional access enforcement

Frends workflows can integrate JumpCloud with threat detection tools like CrowdStrike or Microsoft Defender to enforce conditional access. For example, if a device shows signs of compromise, Frends can block the user’s access to specific JumpCloud-managed applications and notify the security team about the event.

Integration with cloud storage and collaboration tools

Frends can integrate JumpCloud with collaboration platforms like Google Workspace, Dropbox, or Microsoft 365 to automate account provisioning. For example, when new users are added to JumpCloud, Frends can create their Google Workspace or Microsoft 365 accounts, enable file access, and assign appropriate permissions.

Integration with DevOps platforms

For DevOps teams, Frends can integrate JumpCloud with systems like Jenkins, GitHub, or GitLab for secure deployment workflows. For instance, Frends workflows can manage the provisioning and revocation of JumpCloud user credentials for accessing specific CI/CD pipelines during development and testing.

Automated SSH key management

Frends workflows can integrate JumpCloud with server environments to streamline SSH key management. For example, Frends can provision JumpCloud-authorized SSH keys to Linux servers when a new user is added, ensuring secure access to infrastructure.

Event-driven notifications

JumpCloud provides event logs for various user activities. Frends workflows can automatically push these events to communication platforms like Slack, Microsoft Teams, or email for real-time notifications. For example, if an unauthorized login attempt occurs, Frends can send an alert containing the user's details and affected system.

Multi-cloud identity management

For organizations managing identities across multiple cloud services, Frends workflows can integrate JumpCloud with platforms like AWS, Azure, or Google Cloud. For example, when users are added to JumpCloud, Frends can provision their accounts for AWS IAM, Azure AD, or Google Cloud IAM, ensuring unified access management.

Backup and disaster recovery for directory data

Frends workflows can back up JumpCloud directory data to secure storage solutions like AWS S3 or Azure Blob Storage for disaster recovery purposes. For instance, Frends can schedule regular exports of JumpCloud user and group data and store them securely, enabling recovery in case of unexpected system failures.