Hive is a cloud-based project management and collaboration platform designed to help teams plan, execute, and track tasks effectively. It offers features such as Gantt charts, Kanban boards, time tracking, file sharing, analytics, and team messaging. Hive is widely used to streamline workflows, improve transparency, and enhance productivity. By integrating Hive with Frends iPaaS, businesses can automate task and project-related workflows, synchronize data with other tools, and optimize collaboration across teams.

Business use cases

Integration with CRM systems for task management

Frends can integrate Hive with CRM platforms like Salesforce, HubSpot, or Dynamics 365 to streamline task creation and tracking. For example, when a sales deal reaches a specific stage in the CRM, Frends workflows can automatically create a follow-up task or project in Hive for the sales or delivery team, including customer details and deadlines.

Automated task updates with project management platforms

For organizations that use multiple project management tools, Frends workflows can synchronize Hive with platforms like Asana, Monday.com, or Jira. For instance, when a task is updated in Jira, Frends can create or update the corresponding task in Hive, ensuring cross-platform visibility and eliminating duplicate effort.

Resource allocation and scheduling

Frends can integrate Hive with resource management tools or HR systems like BambooHR or Workday to streamline resource scheduling. For example, when a new employee joins, Frends workflows can create Hive projects or assign tasks to onboard them, ensuring they are mapped to the correct projects and teams from day one.

Automated team notifications

Frends can connect Hive with messaging platforms like Slack, Microsoft Teams, or email systems to ensure team members stay informed. For example, when a high-priority task is assigned or updated in Hive, Frends workflows can send a notification to the assignee via Slack or email with task details, deadlines, and dependencies.

Integration with accounting and invoicing systems

For time-tracked projects, Frends workflows can integrate Hive with accounting systems like QuickBooks, Xero, or NetSuite. For example, when billable hours are logged in Hive, Frends can generate an invoice in the accounting platform and notify the finance team about payment requirements.

Campaign tracking for marketing teams

Marketing teams often rely on Hive for campaign management. Frends can integrate Hive with marketing automation tools like HubSpot, Mailchimp, or Marketo to automate workflows. For example, when a marketing campaign task is completed in Hive, Frends can automatically trigger an email campaign or ad placement.

Automated reporting and analytics

Hive offers analytics for project performance, but integrating it with tools like Power BI, Tableau, or Google Data Studio via Frends can provide advanced reporting. For instance, Frends workflows can extract data like task completion rates or project timelines from Hive and create dynamic dashboards for stakeholders.

File synchronization with document management systems

Frends workflows can integrate Hive with document management platforms like Google Drive, SharePoint, or Dropbox to streamline file management. For example, when a file is uploaded to a Hive project, Frends can automatically sync it with the appropriate folder in Google Drive or notify team members about the new document.

Integration with helpdesk platforms for support tickets

Support teams can benefit from integrating Hive with helpdesk tools like Zendesk, Freshdesk, or ServiceNow using Frends. For example, when a ticket is marked for escalation in the helpdesk platform, Frends can create a task in Hive, assign it to the right team, and update the helpdesk ticket with progress.

Recurring task management

Frends workflows can automate the creation of recurring tasks in Hive based on business needs. For example, weekly team check-ins, monthly maintenance tasks, or quarterly budget reviews can be set up as automated workflows, ensuring tasks are created on time with the necessary details.

Customer onboarding for service teams

Frends can integrate Hive with customer onboarding platforms or CRMs to automate new-client setup tasks. For example, when a new customer is added to Salesforce, Frends workflows can create a Hive project with predefined onboarding tasks and assign them to the relevant team members.

Event planning and management

Organizations running events can integrate Hive with event platforms like Eventbrite or Zoom using Frends workflows. For example, when a new event is created in Eventbrite, Frends can create a corresponding Hive project with event planning tasks, timelines, and responsibilities.

SLA monitoring for IT teams

Frends can integrate Hive with IT monitoring and support systems to ensure SLA compliance. For instance, when an IT incident is logged in a service platform like PagerDuty, Frends can create a Hive task to address the issue, assign it to the IT team, and monitor completion times against the SLA.

Collaboration across departments

Cross-functional teams often need visibility into each other's work. Frends workflows can integrate Hive with tools used across departments to ensure collaboration. For instance, action items created during a meeting in Microsoft Teams can automatically generate tasks in Hive with the necessary details.

Automated resource capacity reporting

Frends can use data from Hive to generate reports on team capacity and resource utilization. For example, Frends workflows can extract task assignments, time tracking, and project statuses from Hive and visualize workload distribution in Power BI or Excel dashboards.

Automated client progress reports

For client-facing teams, Frends workflows can generate progress reports by extracting task completion and project updates from Hive. For example, when a project milestone is reached, Frends can automatically compile a report and send it to the client via email or store it in the shared client folder.

Integration with time tracking tools

Frends workflows can connect Hive with time-tracking tools like Toggl, Harvest, or Clockify. For instance, when time logs are updated in Hive, Frends can push that data into time-tracking tools for accurate billing or performance analysis.

Knowledge base integration for tasks

Frends can integrate Hive with knowledge management platforms like Confluence or Notion to provide contextual information in tasks. For example, when a new task is created in Hive, Frends workflows can suggest relevant articles or documentation links from Confluence and attach them to the task.

Post-task feedback collection

Teams aiming to improve processes can integrate Hive with survey tools like SurveyMonkey or Google Forms using Frends. For example, after a project is marked “Completed” in Hive, Frends workflows can send a feedback survey to stakeholders and collect responses for analysis.

Integration with e-commerce platforms

For e-commerce businesses managing product launches, Frends workflows can integrate Hive with platforms like Shopify, WooCommerce, or Magento. For example, when a new product launch is planned, Frends can sync product-related tasks in Hive with the e-commerce platform, ensuring seamless updates and collaboration.

Cross-platform migration for task management

If an organization is transitioning from Hive to another project management tool (or vice versa), Frends workflows can automate data migration, including tasks, projects, and timelines. For example, Frends workflows can move all Hive tasks into Jira or Asana while preserving assignees, deadlines, and project metadata.

Compliance task tracking and auditing

Organizations in regulated industries often track compliance-related tasks in Hive. Frends workflows can export compliance tasks into long-term storage systems like AWS S3 or Azure Blob Storage for auditing purposes, ensuring activity records are securely archived and retrievable.

Alerting for overdue tasks

Frends workflows can monitor Hive projects for overdue tasks and send automated reminders to relevant team members via Slack, Teams, or email. For example, when a task passes its due date, Frends can escalate the issue to the project owner with recommendations to prevent delays.