Google Workspace (formerly G Suite) is a comprehensive suite of productivity and collaboration tools offered by Google, including Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet, and more. It enables organizations to work efficiently by offering cloud-based solutions for communication, file sharing, task management, and document collaboration. By integrating Google Workspace with Frends iPaaS, businesses can automate workflows, centralize data synchronization between apps, and optimize operational processes to boost productivity and efficiency.

Business use cases

Centralized data synchronization

Organizations often need to maintain data consistency across multiple Google Workspace apps. Frends can act as a middleware to synchronize data between apps like Google Sheets, Google Drive, and Google Docs. For example, Frends workflows can automate the process of pulling financial data from Google Sheets, generating a summary report in Google Docs, and sharing it with stakeholders via Gmail.

Automated email notifications

Integrating Gmail with other Google Workspace apps and third-party tools can streamline notifications. For instance, Frends can monitor specific Google Drive folders for new document uploads and trigger automated email notifications via Gmail to notify relevant team members, improving real-time collaboration.

Project management and task automation

Project managers often rely on tools like Google Sheets or Google Tasks to track progress. Frends can integrate Google Workspace with project management platforms like Asana, Jira, or Trello. For example, when a new task is created in Google Tasks, Frends workflows can automatically sync it with a corresponding project in Jira, ensuring all stakeholders see a unified task list.

Employee onboarding workflows

Frends can integrate Google Workspace with HR systems like BambooHR, Workday, or SAP SuccessFactors to automate employee onboarding. For example, when a new employee is added to the HR platform, Frends workflows can create a Google Workspace account, assign folder permissions in Google Drive, and send a welcome email via Gmail with links to onboarding documents stored in Google Docs or Google Sheets.

Document sharing and version control

Frends can enhance document collaboration by automating file sharing and version tracking in Google Drive. For instance, Frends workflows can monitor a shared project folder in Google Drive and notify team members via Gmail or Slack whenever a new version of a critical file is uploaded.

Automated meeting scheduling

Calendaring is a core feature of Google Workspace. Frends can integrate Google Calendar with CRM systems like Salesforce or HubSpot to automate meeting scheduling. For example, when a sales deal reaches a specific stage, Frends workflows can schedule a follow-up meeting in Google Calendar, send notifications to participants, and include Zoom or Google Meet links.

Real-time reporting with Google Sheets and Google Data Studio

Frends can pull data from multiple sources like ERP systems or analytics platforms and automatically update Google Sheets for real-time reporting. For example, Frends workflows can aggregate sales performance data and populate a Google Sheet, which can then be linked to Google Data Studio for advanced visualization.

Content creation and approval workflows

Google Docs and Google Slides are widely used for content creation. Frends can automate approval workflows by integrating these apps with collaboration tools. For example, when a draft report is marked as "Complete" in Google Docs, Frends can notify approvers via Slack, Gmail, or Microsoft Teams, and after approval, it can convert the document into PDF format and save it in a Google Drive folder.

Backup and archiving of critical files

For compliance and backup purposes, Frends can automate the archival of Google Workspace data to long-term storage solutions like AWS S3, Azure Blob Storage, or Google Cloud Storage. For instance, Frends workflows can periodically back up key documents, email threads with important clients, or project folders into a secure archive.

Customer relationship management workflows

Frends can integrate Google Workspace with CRM platforms to ensure that customer data is always accurate. For example, when a new lead is added to Salesforce, Frends can create a Google Contact, share a related Google Drive folder with the sales team, and trigger a calendar event in Google Calendar for the initial meeting.

Event coordination for marketing teams

For marketing events or webinars, Frends can connect Google Calendar, Google Drive, and platforms like Zoom or Eventbrite to streamline tasks. For example, when an event is scheduled in Google Calendar, Frends workflows can create a dedicated folder in Google Drive with event assets, send invites via Gmail, and generate participant lists in Google Sheets.

Workflow automation for approvals

Frends can integrate various Google Workspace apps to design multi-step approval workflows. For instance, when a budget request is logged in Google Sheets, Frends workflows can notify the approver(s) via Gmail or Slack, track their responses in Google Sheets, and send automated status updates as the request progresses through approval stages.

Integration with e-commerce for order processing

E-commerce platforms like Shopify or WooCommerce can be integrated with Google Workspace using Frends to automate order tracking and management. For example, when an order is placed, Frends workflows can generate an invoice in Google Docs, create a tracking record in Google Sheets, and send an order confirmation email via Gmail.

Generating and sharing employee shift schedules

Companies managing shift workforces can integrate tools like Google Sheets and Google Calendar to manage schedules. Frends workflows can automatically generate employee schedules in a Google Sheet, share the schedule link with employees using Gmail, and create calendar events tailored to each employee.

IT service management integration

Frends can integrate Google Workspace with ITSM platforms like ServiceNow, PagerDuty, or Jira Service Management. For example, when a service request is logged through Gmail, Frends workflows can create a ticket in ServiceNow, notify the IT team via Google Chat, and track the issue resolution timeline in Google Sheets.

Multilingual document translation

Frends can integrate Google Docs with Google Translate to handle document translation workflows for global teams. For example, when a document is uploaded to a specific Google Drive folder, Frends workflows can automatically translate the content into specified target languages and save translated versions in regional folders.

Automated customer surveys and insights

Frends workflows can automate Google Forms and Sheets for collecting and analyzing customer feedback. For instance, after a customer support ticket is resolved, Frends can send a customer satisfaction survey via Gmail, store responses in Google Sheets, and generate insights using Google Data Studio.

Collaboration with external stakeholders

Frends can automate collaboration workflows with external vendors or partners by integrating Gmail, Google Drive, and Google Docs. For example, Frends workflows can grant partners access to shared folders, notify them of any updates via Gmail, and sync collaboration documents with a shared Google Sheets dashboard.

Content localization for global audiences

By integrating Google Workspace with Google Translate, Frends can automate content localization. For instance, Frends workflows can process Google Docs containing product descriptions, translate them into multiple languages, and save the localized documents in designated Google Drive folders for distribution.

Analytics portal with data synchronization

For organizations relying on analytics, Frends can integrate Google Workspace with analytics platforms and BI tools like Tableau or Power BI. For example, daily or weekly sales data tracked in ERP systems can be automatically uploaded to Google Sheets by Frends workflows, making the reports accessible to teams via Google Workspace and synced to analytics platforms for visualization.