Celonis is a leading process mining and execution management platform designed to help businesses analyze, identify, and optimize inefficiencies in their processes. By leveraging data from various enterprise systems, Celonis provides organizations with insights into how their processes function in real-time and identifies bottlenecks, redundancies, and areas for improvement. Celonis is widely used for process automation, compliance tracking, and operational efficiency enhancements. When integrated with Frends iPaaS, organizations can extend Celonis's analytics capabilities by automating data ingestion, synchronizing systems, and creating workflows to act on the insights provided by Celonis.

Business use cases

Real-time data ingestion for process mining

Celonis requires continuous access to data from various systems, such as ERP, CRM, or HR platforms, to deliver real-time process insights. Frends can automate the extraction of data from multiple systems and feed it directly into Celonis, ensuring the platform has up-to-date and accurate data to analyze. For example, Frends can schedule workflows that pull transaction records, customer data, or operational metrics from sources like SAP, Salesforce, or Oracle into Celonis for automated process mining.

Process bottleneck elimination

Celonis identifies inefficiencies and bottlenecks in workflows, providing actionable insights. Frends can create automated actions triggered by the findings in Celonis. For instance, if Celonis detects a repeated delay in invoice processing, Frends can initiate workflows to send alerts to responsible personnel, reprioritize tasks, or even automate parts of the invoicing process to improve efficiency.

Compliance monitoring and reporting

Compliance with regulations and internal policies is critical for many industries, and Celonis helps monitor adherence to these rules. By integrating Frends with Celonis, businesses can automate compliance workflows. For instance, if Celonis flags a process as non-compliant (e.g., missing required steps in procurement), Frends can automatically notify the compliance team, generate detailed compliance reports, and escalate the issue if necessary.

Automatic KPI tracking and notifications

Celonis helps organizations track process-related KPIs, such as processing times or task completion rates. Frends can enhance this functionality by building workflows to monitor these KPIs and trigger real-time notifications or actions. For example, if a specific KPI falls below the acceptable threshold, Frends can send alerts to relevant stakeholders via email, Slack, or Teams, helping them promptly address the issue.

Integration with RPA tools for process automation

Celonis often identifies areas in which robotic process automation (RPA) can be applied to improve process efficiency. Frends can integrate Celonis with RPA tools like UiPath or Blue Prism to initiate automated workflows based on Celonis insights. For instance, if Celonis identifies repetitive tasks in data entry, Frends can trigger an RPA bot to handle these tasks, reducing manual effort and errors.

Data syncing between systems in multi-platform environments

Organizations often utilize multiple systems for different operational purposes. Frends can act as the middleware to synchronize data flows across these systems, ensuring that Celonis has unified data for process analysis. For example, Frends can synchronize procurement data across ERP and supplier management platforms, creating a single source of truth for Celonis to analyze and optimize procurement workflows.

Predictive process improvements

Celonis uses predictive analytics to forecast inefficiencies before they occur. Frends can act on these predictions by automating proactive measures. For example, suppose Celonis predicts a potential delay in a shipment process. Frends can trigger workflows to alert relevant teams, request expedited approvals, or initiate vendor follow-ups to avoid delays.

Automated action on identified improvements

Celonis identifies improvement opportunities in processes, but implementing these actions can be time-consuming. Frends simplifies this by automating the execution of improvements. For example, if Celonis suggests optimizing employee task assignments to reduce processing time, Frends can automatically reassign the tasks or notify managers to make adjustments according to the suggestions.

Integration with analytics platforms for enhanced reporting

While Celonis offers powerful analytics, organizations may want to integrate its insights with broader business intelligence platforms like Power BI or Tableau. Frends can facilitate this integration by automating the transfer of key performance metrics and recommendations from Celonis to these tools, enabling the creation of unified dashboards that combine process data with other business insights.

Process benchmarking across departments

Organizations often compare process performance across multiple departments. By combining Celonis with Frends, businesses can automate the collection and benchmarking of performance data across different departments or teams. For instance, Frends can aggregate logistics data from various regions, feed it into Celonis for analysis, and then distribute the results to stakeholders for review and process standardization.