Workday Web Services (WWS) is an API framework provided by Workday that enables organizations to integrate Workday systems with external applications. It supports integrations for Human Capital Management (HCM), Financial Management, Payroll, and more. Workday Web Services allow businesses to access and manage data via SOAP-based APIs, streamlining workflows, automating processes, and ensuring real-time data synchronization across systems. This makes it a powerful tool for HR, finance, and operational improvements.

Business use cases

Automating Employee Onboarding

Frends can integrate Workday Web Services with other HR tools, IT systems, and payroll platforms to automate employee onboarding. For instance, when a new employee record is created in Workday, Frends can trigger workflows to provision email accounts, assign hardware, enable software access, and notify relevant departments. This ensures a seamless and standardized onboarding experience for every new hire.

Synchronizing Employee Data Across Systems

Frends can use Workday Web Services to synchronize employee data with CRMs, ERP systems, or scheduling tools. For example, when changes are made to an employee's job title, department, or contact information in Workday, Frends can ensure all integrated systems are updated automatically. This eliminates data inconsistency and reduces manual effort.

Streamlining Payroll Processing

Frends can connect Workday Web Services with payroll solutions to automate workflows. For instance, approved employee timesheets, bonuses, and deductions in Workday can be sent to the payroll system for processing. After payroll calculations are finalized, Frends can sync the processed data back into Workday for reporting and compliance.

Enhancing Time-Off Management

Frends can integrate Workday Web Services with collaboration tools such as Microsoft Teams or Slack to simplify time-off workflows. For example, when an employee requests leave in Workday, Frends can notify managers via collaboration tools and provide them with approval options directly. Approved time-off requests can be sent back to Workday, ensuring all systems remain up to date.

Automating Recruitment Workflows

Frends can connect Workday Web Services with Applicant Tracking Systems (ATS) or job boards for efficient recruitment management. For instance, when a candidate progresses through different recruitment stages, Frends can update Workday with relevant data. Hired candidates can automatically transition into onboarding workflows, creating a seamless recruiting-to-onboarding experience.

Managing Performance Reviews

Frends can integrate Workday Web Services with performance management systems to track employee performance metrics. For instance, performance review data from Workday can be synchronized with visualization tools like Power BI or Tableau, allowing managers to analyze trends, identify high performers, and make informed workforce decisions.

Enabling Benefits Administration

Frends can automate benefits-related processes by integrating Workday Web Services with third-party benefits providers. For example, when an employee updates their benefits preferences in Workday, Frends can automatically send this information to external benefits administrators, ensuring changes are correctly applied and reducing errors.

Supporting Regulatory Compliance Reporting

By integrating Workday Web Services with compliance systems, Frends can streamline regulatory reporting workflows. For instance, Frends can extract necessary datasets, such as payroll and workforce details, from Workday to ensure consistent and accurate compliance submissions for audits or labor regulations.

Improving Financial Management Workflows

Frends can connect Workday Web Services with ERP or accounting systems to consolidate financial data. For example, expense reports submitted in Workday can be validated, approved, and sent to accounting systems like QuickBooks or SAP for processing, ensuring error-free bookkeeping.

Automating Data Analysis and Reporting

Frends can extract and integrate Workday data with business intelligence (BI) platforms like Tableau or Power BI for advanced analytics. For instance, Frends can automate the transfer of organizational trends or workforce KPIs from Workday to BI tools, making performance dashboards accessible in real-time for strategic decision-making.

Streamlining Organizational Restructuring

In cases of mergers or reorganizations, Frends can use Workday Web Services to simplify workflows. For example, if departments are restructured, Frends can update organizational charts and job assignments across payroll, access management, and project tools, ensuring consistency in all connected systems.

Facilitating Termination and Offboarding

Frends can automate the offboarding process by integrating Workday Web Services with IT and access management systems. When an employee is terminated in Workday, Frends can automatically revoke system access, deactivate accounts, notify payroll for final payment, and process benefits terminations, ensuring compliance and operational continuity.

Real-Time Collaboration for HR Processes

Frends can integrate Workday Web Services with messaging platforms like Slack or Microsoft Teams to enable real-time notifications and collaboration. For instance, if a new position is created in Workday or a manager's approval is required for a task, Frends can trigger notifications to HR or supervisors, allowing them to take immediate action.

Managing Cross-Border Employee Records

Frends can facilitate global operations by integrating Workday Web Services with international tax or compliance systems. For example, employee records from Workday can be automatically enriched with country-specific tax details or compliance requirements and synced with local systems, ensuring seamless cross-border workforce management.