
Tango Card
Tango Card is a digital rewards and incentives platform that enables businesses to deliver gift cards, prepaid cards, and nonprofit donations to their customers, employees, or partners. It offers solutions for employee recognition, customer loyalty programs, survey incentives, and sales team rewards. Tango Card’s extensive catalog of gift card options and integration capabilities makes it a flexible and scalable choice for organizations looking to streamline their reward and incentive programs.
Business use cases
Automating Employee Reward Programs
Frends can integrate Tango Card with HR systems to automate employee recognition and rewards workflows. For example, when an employee achieves a milestone, such as hitting a performance goal or celebrating a work anniversary, Frends can trigger the issuance of a gift card directly through Tango Card. This ensures timely recognition while reducing the administrative burden on HR teams.
Streamlining Customer Loyalty Programs
By connecting Tango Card with CRM or e-commerce platforms, businesses can use Frends to manage and deliver customer rewards in loyalty programs. For instance, when a customer reaches a specific reward tier or completes a loyalty action, such as writing a product review, Frends can automatically trigger the delivery of a gift card through Tango Card. This creates a seamless and engaging customer experience.
Incentivizing Survey Participation
Frends can integrate Tango Card with survey platforms like SurveyMonkey or Google Forms to streamline the delivery of incentives for completed surveys. For example, once a survey response is submitted, Frends can validate the response and automatically send a gift card or donation option via Tango Card, ensuring participants receive their rewards immediately and securely.
Supporting Sales Incentive Programs
Frends can connect Tango Card with sales management platforms to reward top-performing sales reps or teams. For instance, when sales teams meet specific targets in tools like Salesforce or HubSpot, Frends can trigger the automatic distribution of incentives such as prepaid cards through Tango Card. This keeps sales teams motivated and aligned with company goals.
Automating Referral Program Rewards
Frends can integrate Tango Card with referral management tools to automate rewards for successful customer referrals. For example, when a customer refers a friend and the referral results in a successful transaction, Frends can validate the referral and trigger the reward delivery through Tango Card. This simplifies program management and accelerates reward distribution.
Delivering Global Rewards
Frends can facilitate the distribution of Tango Card rewards across different regions by integrating it with global HR or CRM systems. For example, gift cards and incentives in different currencies or localized options can be automatically sent to employees or customers worldwide, ensuring compliance with regional needs and preferences without manual intervention.
Monitoring and Reporting on Rewards
Frends can automate data extraction from Tango Card to integrate with business intelligence (BI) tools like Power BI or Tableau, offering detailed insights into reward programs. For example, businesses can track total reward spending, redemption rates, and the effectiveness of incentives, enabling more informed decisions about future reward strategies.
Integrating Rewards with Gamification Platforms
Frends can connect Tango Card with gamification platforms used for employee training or customer engagement. For instance, when participants earn points or complete levels in a gamified system, Frends can trigger Tango Card to distribute rewards like gift cards or donations. This fosters engagement and increases participation in gamification initiatives.
Ensuring Real-Time Delivery of Rewards
By combining Tango Card with real-time systems through Frends, businesses can enable immediate incentive delivery. For instance, when a sales transaction is completed or an event registration is confirmed, Frends can instantly trigger Tango Card to send the corresponding reward, reducing delays and enhancing the recipient's experience.
Simplifying Donation Campaigns
Frends can integrate Tango Card with nonprofit and donation platforms to automate charitable giving. For example, Frends can trigger donations to nonprofits from the recipient's selected options on Tango Card, enabling businesses to offer donation-based rewards as part of their corporate social responsibility (CSR) programs. This eliminates manual steps and ensures seamless donation workflows.
Consolidating Multi-System Rewards Data
Frends can aggregate reward data from Tango Card and synchronize it with other enterprise systems such as ERP or CRM. For instance, reward transactions processed in Tango Card can be automatically recorded in financial or customer management systems, providing a unified view of all rewards-related activities for tracking and auditing purposes. This consolidated approach reduces errors and improves transparency.
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