SAP SuccessFactors is a cloud-based Human Capital Management (HCM) solution designed to support all HR processes, from recruitment and onboarding to payroll, talent management, learning, and employee performance. It provides a central platform for managing employees throughout their lifecycle while offering sophisticated analytics and flexible deployment options. SAP SuccessFactors is widely used for its ability to improve workforce management, foster employee engagement, and align HR processes with overall business objectives.

Business use cases

Automating Employee Onboarding Processes

Frends can integrate SAP SuccessFactors with third-party systems, such as payroll, IT asset management, or identity management platforms, to automate onboarding workflows. For instance, when a new employee is added to SuccessFactors, Frends can trigger automated actions like generating employee IDs, setting up system access, or notifying relevant departments. This ensures a smooth and efficient onboarding experience.

Streamlining Payroll Integration

Using Frends, companies can connect SAP SuccessFactors Employee Central Payroll or core HR modules with external payroll software or financial systems. Employee salary, benefits, or working hour data from SuccessFactors can be automatically transferred to payroll systems, ensuring accurate and timely payroll processing while reducing errors caused by manual data entry.

Enabling Performance Management Reporting

Frends can integrate SAP SuccessFactors with business intelligence (BI) tools to enable advanced reporting and analytics for performance management. KPI and employee appraisal data stored in SuccessFactors can be automatically delivered to analytics platforms, providing HR teams with actionable insights to improve talent management strategies.

Connecting Recruitment with Applicant Tracking Systems

Frends can sync SAP SuccessFactors Recruitment with third-party applicant tracking systems (ATS) or job boards. Job applications received via ATS tools can be seamlessly updated in SuccessFactors, ensuring the recruitment team has a centralized view of all applications. Similarly, Frends can synchronize hired candidates from SuccessFactors into other HR or payroll systems automatically.

Facilitating Training and Learning

SAP SuccessFactors Learning can be integrated with external learning management systems (LMS) using Frends. For example, completed courses, certifications, or new content updates in an external LMS can be automatically shared with SuccessFactors to keep employee learning records up to date. This integration creates unified learning experiences while maintaining compliance.

Automating Compliance Tracking

Frends can enhance compliance by integrating SAP SuccessFactors with regulatory and compliance systems. For example, employee training records or certifications in SuccessFactors can be cross-referenced with industry compliance tools, ensuring all staff meet the necessary requirements. Frends can automate reporting on compliance statuses, reducing administrative overhead for HR teams.

Centralizing Employee Data Across Systems

Many organizations use Frends to integrate SAP SuccessFactors with other ERP or CRM systems to centralize employee data. By orchestrating data flow between systems, Frends ensures consistent and accurate employee records, such as work status or contact information, across all platforms. This enables better workforce management and reduces data silos.

Supporting Global Workforce Management

For multinational companies, Frends can act as the integration layer to connect SAP SuccessFactors with regional HR, tax, or regulatory systems. Employee data such as local tax codes or region-specific compliance info can be extracted from SuccessFactors and updated in local systems seamlessly. This ensures efficient management and compliance for a global workforce.