Revel Systems

Revel Systems is a cloud-based point-of-sale (POS) and business management platform designed for restaurants, retail stores, and other service-oriented businesses. It combines robust POS functionalities with inventory management, employee management, sales analytics, and customer relationship tools. By offering an all-in-one solution, Revel Systems allows businesses to streamline operations, enhance customer experiences, and drive growth. It supports features like online ordering, payment processing, loyalty programs, and detailed reporting, making it a comprehensive platform for managing day-to-day business operations.

Frends can integrate with Revel Systems to connect sales transactions, inventory data, and customer information with other business platforms such as accounting software, CRMs, or marketing tools. This integration enhances operational efficiency, automates workflows, and creates unified processes across teams and systems.

Business use cases

Automate Sales Data Synchronization

Frends can synchronize sales transaction data from Revel Systems with accounting software such as QuickBooks, Xero, or NetSuite. For example, daily sales summaries captured in Revel Systems can be automatically transferred to accounting systems, ensuring accurate and efficient financial reporting without manual updates.

Streamline Inventory Management

Frends can integrate Revel Systems with inventory tools or ERP systems like SAP or Oracle, ensuring that inventory levels are updated in real-time. For instance, when a product is sold through Revel Systems, Frends can automatically reduce that item’s inventory count in the connected inventory system. This minimizes stock discrepancies and helps prevent overstocking or stockouts.

Automate Customer Loyalty Programs

Frends can connect Revel Systems with customer loyalty platforms like Salesforce Marketing Cloud or HubSpot to automate loyalty program management. For example, purchase data from Revel Systems can be used to update customer profiles or reward points automatically, enhancing customer retention and engagement.

Sync Employee Management Data

Frends can bridge Revel Systems with HR or payroll platforms like BambooHR or ADP. For instance, Frends can extract employee shift data from Revel Systems and push it to the payroll system, ensuring that hours worked are accounted for accurately during payroll processing.

Enable Real-Time Sales Analytics

Data from Revel Systems can be extracted by Frends and routed to analytics platforms such as Power BI, Tableau, or Google Data Studio to provide real-time insights. For example, Frends can automate the process of extracting sales trends, revenue data, or employee performance metrics and visualizing them in customized dashboards for managerial review.

Integrate with Online Ordering Platforms

Frends can connect Revel Systems with third-party online ordering platforms like Shopify, WooCommerce, or Uber Eats. For instance, when an online order is placed, Frends can push the order details to Revel Systems for seamless processing, ensuring accurate inventory adjustments and order management.

Automate Tax Reporting

Frends can integrate Revel Systems with tax compliance platforms like Avalara to streamline tax management processes. For example, Frends can extract transactional data from Revel Systems, calculate applicable sales taxes, and submit the data to tax reporting systems, ensuring compliance with regional tax regulations.

Manage Multi-Location Data Consolidation

For businesses with multiple locations, Frends can consolidate sales and inventory data from multiple Revel Systems instances into a central ERP or reporting platform. This enables businesses to get a unified view of all locations’ performance metrics, simplifying reporting and decision-making.

Automate Promotions and Discounts

Frends can connect Revel Systems to marketing platforms to automate promotional campaigns. For instance, promotional discounts created in a marketing tool can be pushed to Revel Systems via Frends, ensuring that in-store and online promotions are consistent across all channels.

Streamline Refund and Returns Management

Frends can integrate Revel Systems with payment platforms or customer service tools to handle refund and return processes seamlessly. For example, when a refund is processed in Revel Systems, Frends can trigger updates in the financial system and notify the customer support platform of the return status, ensuring smooth communication and processing.

Enhance CRM Integration

Frends can connect Revel Systems with CRM systems like Salesforce or Zoho CRM, ensuring that customer purchase and interaction data is consistently updated across platforms. For example, every transaction in Revel Systems can be used to enrich customer records in the CRM, offering deeper insights for targeted marketing or sales strategies.

Notify Teams About Real-Time Business Events

Frends can integrate Revel Systems with communication platforms like Microsoft Teams or Slack to send real-time updates. For instance, when a specific sales threshold is reached or stock levels fall below a critical limit, Frends can push notifications to relevant team members so they can take immediate action.

By integrating Revel Systems with Frends, businesses can create seamless workflows, automate repetitive tasks, and improve operational efficiency. The ability to connect Revel Systems' rich data set with other enterprise systems ensures that businesses can maximize the value of their POS investment while enhancing customer satisfaction and streamlining back-office processes.