Raiser's Edge NXT

Raiser’s Edge NXT by Blackbaud is a cloud-based fundraising and donor management software designed to help nonprofit organizations build stronger relationships with donors, improve campaign performance, and manage their finances more effectively. It offers tools for constituent relationship management (CRM), donation tracking, event management, campaign analytics, and fundraising performance optimization. With its robust reporting and insights capabilities, Raiser’s Edge NXT helps nonprofits identify fundraising trends and make data-driven decisions.

Frends can integrate with Raiser’s Edge NXT to enable automation, connect donor data to other enterprise systems, and streamline nonprofit workflows. By using Frends, organizations can ensure consistent data across systems, save time on manual administrative tasks, and drive more efficient fundraising operations.

Business use cases

Automate Donor Data Synchronization

Frends can automatically synchronize donor data between Raiser’s Edge NXT and other CRM systems like Salesforce or HubSpot. For example, when a new donor is added to Raiser’s Edge NXT or when an existing donor’s contact information is updated, Frends ensures these changes are transferred to the CRM to maintain a single source of truth for donor data.

Enhance Campaign Reporting and Analytics

Frends can extract campaign performance data from Raiser’s Edge NXT and push it to analytics platforms such as Power BI, Tableau, or Google Data Studio. This allows organizations to visualize donor engagement, campaign progress, and fundraising metrics in real time, creating actionable insights for optimizing fundraising strategies.

Automate Donation Processing Workflows

Frends can integrate with financial systems and accounting software like QuickBooks or Xero to automate donation processing. For example, when a donation is made in Raiser’s Edge NXT, Frends can automatically log the transaction into the accounting system and reconcile it with bank statements. This eliminates manual data entry and ensures accurate financial reporting.

Streamline Event Management Data

Frends can connect Raiser’s Edge NXT with event management platforms like Eventbrite or Cvent to centralize participant and donor data. For instance, when an attendee registers for a fundraising event, Frends can ensure that the registration information is synced to Raiser’s Edge NXT. Additionally, post-event data, such as attendee feedback or donations made during the event, can be automatically updated in the system.

Automate Donor Acknowledgment Messages

Using Frends, nonprofits can automate acknowledgment workflows by integrating Raiser’s Edge NXT with email marketing tools like Mailchimp or Constant Contact. For example, when a donor makes a contribution, Frends can send a personalized “thank you” email or letter automatically, improving donor satisfaction and engagement.

Sync with Marketing Platforms for Campaigns

Frends can bridge Raiser’s Edge NXT with marketing automation platforms like Marketo or Pardot. Nonprofits can automatically share donor segmentation data from Raiser’s Edge NXT to run targeted email campaigns, newsletters, or donation appeals, ensuring that campaigns reach the right audience based on their preferences or giving history.

Integration with Volunteer Management Tools

Frends can integrate Raiser’s Edge NXT with volunteer management platforms to streamline volunteer data. For example, volunteer hours tracked in third-party tools can be automatically synced to Raiser’s Edge NXT, providing a complete view of donor and volunteer contributions to support personalized engagement strategies.

Automate Recurring Donation Management

Frends can help manage recurring donations by connecting Raiser’s Edge NXT with payment gateways or billing systems. For example, Frends can monitor upcoming recurring donation due dates and ensure that payments are processed on time. Notifications can be sent to donors and administrators if payments fail or if renewal is approaching.

Enable Multi-Channel Fundraising Insights

Frends can consolidate fundraising data from multiple channels — such as online donations, in-person gifts, or mobile giving platforms — into Raiser’s Edge NXT. For instance, donations made through platforms like PayPal or Stripe can be automatically synced into Raiser’s Edge NXT to ensure comprehensive tracking of all contributions in one place.

Support Compliance and Reporting Requirements

Nonprofits often need to adhere to strict compliance and reporting standards. Frends can automate data transfers from Raiser’s Edge NXT to tools used for compliance tracking or external audits. For example, donor contributions and financial data can be exported for tax filing or reporting to regulatory bodies and stakeholders.

By integrating Raiser’s Edge NXT with Frends, nonprofit organizations can maximize their operational efficiency, eliminate repetitive manual tasks, and focus on building meaningful relationships with donors. Frends ensures consistent and accurate data flow across systems, enabling nonprofits to run more successful fundraising and engagement programs.